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Terms and Conditions of Media-CarTec GmbH

The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially settle disputes in connection with their online order without going to court. The dispute settlement platform can be reached via the external link In this context, we are legally obliged to draw your attention to our email address

Otherwise, we are not willing or obliged to participate in arbitration.


1. Scope

1.1. Our deliveries, services and offers are made exclusively in accordance with the following general terms and conditions.

1.3. General terms and conditions of a supplier or customer do not become part of the contract even if we do not expressly object to their validity. Even if we refer to a letter that contains or refers to the terms and conditions of a supplier or customer, this does not constitute consent to the validity of such terms and conditions.


2. Offer and conclusion of contract

2.1. With the order, the customer submits a purchase offer that is binding for four weeks from receipt of the order by us. The purchase contract for the ordered goods comes into effect when we accept the offer in writing. Delivery of the ordered goods within the four-week period also counts as acceptance of the contract offer. For timely acceptance, it is sufficient that the acceptance or the ordered goods are sent to the customer within the one-month period.


3. Prices and payment 

3.1. Our prices are gross including the statutory value-added tax. They apply to the scope of services and delivery specified in the order confirmation. Additional or special services will be charged separately.

3.2. Our prices are ex works Mainhausen. Shipping costs are charged separately to the customer.

3.3. Payment is made without deduction in advance by bank transfer to the account specified by Media-CarTec GmbH or by PayPal.

3.4. When buying in installments via easyCredit, the general terms and conditions also apply. You can find the terms and conditions at:
Furthermore, when concluding a contract with easyCredit installment purchase, the billing address must match the delivery address. Deviating delivery addresses are excluded.


4. Delivery, shipping costs and delivery time

Please refer to the website for information on delivery and delivery time.


5. Warranty

5.1 Our warranty for defects in the goods ordered is 24 months from the transfer of risk.

5.2 In the event of defects, we provide a warranty, at the option of the customer, through repair or replacement delivery. If the defect is not remedied within a reasonable period of grace or if the rectification fails, the customer can either demand a reduction in the purchase price (reduction) or withdraw from the contract.


6. Retention of Title

The delivered goods remain our property until the purchase price has been paid in full.


7. Final Provisions/Consumer Information

7. 1. The language available for the conclusion of the contract via the website of Media-CarTec GmbH is exclusively German.

7. 2. You can find the essential characteristics, qualities and other features of the services offered by the individual product descriptions on the  Media-CarTec GmbH website.

7. 3. The presentation of products and services of Media-CarTec GmbH on the website of Media-CarTec GmbH is for informational purposes only and does not represent a binding offer for the services of Media-CarTec GmbH. Contracts for the delivery of goods between you and Media -CarTec  GmbH only come through your e-mail order via the input masks contained on the website of Media-CarTec GmbH and subsequent confirmation of acceptance by Media-CarTec GmbH _cc781905-5cde-3194-bb3b -136bad5cf58d_about. Confirmation of acceptance is sent by e-mail from Media-CarTec GmbH to the address you provided when registering.

7. 4. You can correct any input errors when submitting your orders via the input masks on the Media-CarTec GmbH GmbH website with the help of a delete and change function before sending the order (button "Order with obligation to pay"._cc781905-5cde-3194- bb3b-136bad5cf58d_

7. 5. The contractual provisions with information on the ordered goods and/or booked services, including these General Terms and Conditions and the cancellation policy, will be sent to you by e-mail with the acceptance of the contract offer or with the notification of this. We do not store the contractual provisions. 

7. 6. The prices for goods shown on the Media-CarTec GmbH website are final prices including VAT.

7. The remuneration of Media-CarTec GmbH is due after the order has been accepted by Media-CarTec GmbH at the time confirmed in each case. Payment is made without deduction in advance by bank transfer to the account specified by Media-CarTec GmbH or by PayPal.

7. 8. We would like to point out that, in addition to the ordinary legal channels, you also have the option of settling disputes out of court in accordance with Regulation (EU) No. 524/2013. Details can be found in Regulation (EU) No. 524/2013 and at the Internet address: 

7.9. Our e-mail address is:   According to § 36 VSBG we point out that we are not obliged to participate in an out-of-court dispute settlement procedure before a consumer arbitration board.

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